Question 1 of 1010.0/ 10.0 PointsAn organization following effective HRD practices will have completed Phase I of the training and HRD process; what is phase one called?A.A needs assessment.B.A descriptive training summary.C.A baseline training score.D.HRD summary of training needsFeedback: Correct! Good job!Question 2 of 1010.0/ 10.0 PointsThe purpose of train-the-trainer programs is to?A.Provide the best employees possible for new technologies as they emerge.B.Ensure that training meets the needs assessment criteria.C.Provide the most cost effective training possible to the organization with the best return on investment.D.Provide subject matter experts (SMEs)with the necessary instructional knowledge and skills to design and implement a trainingprogram.Feedback: Correct! Good job!Question 3 of 1010.0/ 10.0 PointsWhich learning method according to the text requires active engagement and experience on the part of the learner?A.Active engagement learning.B.The Professional learning approach.C.The Experiential learning approach.D.The Rating system approach.Feedback: Correct! Good answer!Question 4 of 1010.0/ 10.0 PointsA popular training technique, role playing, is reportedly used by what percent of organizations?A.35%B.25%C.15%D.Less that 10%Feedback: Correct! Good answer!Question 5 of 1010.0/ 10.0 PointsOnce the needs assessment data has been collected, the focus now turns to designing an effective HRD program. The key activities involved in designing an HRD program are:A.collecting, analyzing, implementing the strategies needed for improvement.B.Planning, implementing, analyzing once the training concludes.C.Training, planning, implementing, and evaluating the programs and trainers.D.Setting objectives, selecting the trainer or vendor, developing a lesson plan, selecting program methods and techniques, preparing materials, and scheduling the program.Feedback: Correct! Good Job!Question 6 of 1010.0/ 10.0 PointsThe process of adjusting to a new organization is called?A.The adjustment or break-in period.B.The organizational socialization period.C.The worker integration period.D.The employee survey period.Feedback: Correct! Best answer!Question 7 of 1010.0/ 10.0 PointsAccording to the text, what does the term realistic job preview (RJP) mean?A.Explaining the most important positive aspects of the job or position.B.Explaining the bonus and compensation programs of a new position.C.Determining the needs of the worker and meeting those expectations.D.Providing recruits with complete informationabout a job and an organization.Feedback: Correct! Best answer!Question 8 of 1010.0/ 10.0 PointsHRD evaluation is defined as….A.An integrated approach to the development of processes and systems to improve performance and profits.B.The systematic collection of descriptive and judgmental information necessary to make effective training decisions related to the selection, adoption, value, and modification of various instructional activities.C.An empirical approach to learning the most from the organizational mission and incorporating the culture into the recruiting, selection, and training of older workers.D.An informational approach to learning and providing corrective actions designed to correct ineffective behavior and HRM modelsFeedback: Correct! Good answer!Question 9 of 1010.0/ 10.0 PointsThe most popular and influential framework for training evaluation is articulated by?A.KirkpatrickB.MaslowC.KnowlesD.EinsteinFeedback: Correct! Good job!Question 10 of 1010.0/ 10.0 PointsAccording to the text, Holton’s training and evaluation criteria contains:A.Four levels: Reaction, Learning, Job Behavior, and ResultsB.Six stages: Goal Setting, Program Design, Program Implementation, Immediate Outcomes, Intermediate or Usage Outcomes, and Impacts and WorthC.Four levels: Context, Input, Process, and ProductD.Five categories of variables and therelationships among them: Secondary Influences, Motivation Elements, Environmental Elements, Outcomes, Ability/Enabling ElementsFeedback: Correct! The Best Answer!WEEK 6Question 1 of 1010.0/ 10.0 PointsAccording to the text, how many activities are typically associated with employee counseling programs?A.EightB.FiveC.TenD.SixFeedback: !Question 2 of 1010.0/ 10.0 PointsWhat are job-based programs operatingwithin a work organization for the purposes of identifying troubled employees,motivating them to resolve their troubles, and providing access to counseling ortreatment for those employees who need these services?A.Human Activities Programs (HAPS)B.Motivational Assistance Programs (MAPS)C.Employee Assistance Programs (EAPS)D.Supervisory Assiatance Programs (SAPS)Feedback: !Question 3 of 1010.0/ 10.0 Pointswhen did the Mental Health Parity Act of 1996 take effect?A.January 1, 1996B.January 1, 1997C.January 1, 1998D.January 1, 1999Feedback: !Question 4 of 1010.0/ 10.0 PointsAny activity, program, or opportunity initiated by an organization, which focuses on reducingthe presence of work-related stressors or on assisting individuals to minimize the negative outcomes of exposure to these stressors are defined as?A.Training Aptitude Programs (TAPS)B.Stress management programs or interventions (SMIs)C.Mental Aptitude Training Systems (MAPS)D.Employee Assistance Programs (EAPS)Feedback: !Question 5 of 1010.0/ 10.0 PointsWhat percentage of US adults suffer from hypertension?A.29%B.35%C.18%D.10%Feedback: !Question 6 of 1010.0/ 10.0 PointsWhat are the six issues that create challenges for HRD professionals?A.Pay and compensation programs, stress reduction programs, employee training, recruiting, selection, diversity programsB.Emerging technologies, the environment, economic pressures, location of the organization, employee training, recruitingC.Stress management, worker turnover, global recruiting efforts, new selection processes, health care benefits, and compensation programs.D.Increasing workforce diversity, competing in a global economy, eliminating the skillsgap, the need for lifelong learning, facilitating organizational learning, and addressingethical dilemmas.Feedback: ! Good work!Question 7 of 1010.0/ 10.0 PointsFrom the text, Greenhaus and Schein describe the term Career as several themes underlying different definitions of the term, including:A.The property of an occupation or organization.B.Advancement.C.Status of a profession.D.All of the above.Feedback: !Question 8 of 1010.0/ 10.0 PointsWhat term describes a deliberate process of (1) becoming aware of self, opportunities, constraints, choices, and consequences; (2) identifying career-related goals; and (3) programming work, education, and related developmental experiences to provide the direction, timing, and sequence of steps to attain a specific career goal?A.Career PlanningB.Career ProgressionC.Career EnhancementD.Career ChoiceFeedback: !Question 9 of 1010.0/ 10.0 PointsIn dicussing Eriksons Model of Adult Development. Erikson proposes that people progress through how many stages during the course of their life?A.Five stagesB.Eight stagesC.Ten stagesD.Seven stagesFeedback: !Question 10 of 100.0/ 10.0 PointsLevinson proposes that adult lives progress through how many seasons or eras during their lives?A.EightB.FiveC.NineD.FourFeedback: . See page 389 of the text.The four eras proposed by Levinson are pre-adulthood, early adulthood, middleadulthood, and late adulthood.QUIZ 1Question 1 of 1010.0/ 10.0 PointsSecondary HRM functions include?A.Compensation & benefits, recruiting, & staffing.B.Selection, coaching, and benefits.Correct C.Organization/job design, research & information systems, performance management.Feedback: Correct! Great job!Question 2 of 1010.0/ 10.0 PointsTraining and development focus’ on changing orimproving….A….skills and skill sets of workers.Correct B….the knowledge, skills, and attitudes of individuals.C….the new technology training needed to get promoted.Feedback: Correct! Great job!Question 3 of 1010.0/ 10.0 PointsThe role of the HRD professional involved in an OD intervention is generally tofunction as a _________?A.teacher and good example.B.Mentor and teacher.Correct C.change agent.Feedback: Correct! Great job!Question 4 of 100.0/ 10.0 PointsWho has the primary responsibility for all HRD activities?Incorrect A.The owner of the organization.B.the department training manager.C.The Chief Learning Officer (CLO)Feedback: Incorrect. See page 18 from the text.Question 5 of 10External influences on employee behavior include….Correct A….the general state of the economy, the various governmental laws, regulations, and regulatory agencies.B….workers abilities, selection, and training.C….the variables between technology. training methods, and organizational location.Question 6 of 1010.0/ 10.0 PointsThe term Pygmalion effect is also known or referred to as?A.A transitional training approach in HRD.Correct B.A self fulfilling prophecy.C.Training presented in the same language for everyone.Question 7 of 100.0/ 10.0 PointsAccording to the text what is the cornerstone of learning theory?A.The concept of association.B.The concept of multiculturalism.Incorrect C.Pedagogical learning theory.Question 8 of 1010.0/ 10.0 PointsThe terms andragogy and pedagogy according to Knowles refer to what?A.Pedagogy referes to adult learning; while andragogy refers to child learning.B.Pedagogy referes to dog training; while andragogy refers to human learning.Correct C.Pedagogy referes to child learning; while andragogy refers to adult learning.Question 9 of 1010.0/ 10.0 PointsHow many principles does the text describe that can be used for the effective training and development of older adults?A.TenCorrect B.FiveC.6Feedback: Correct! Good job!Question 10 of 10According to the text an effective person analysis should consist of two components. What are they?Correct A.Summary person analysis and diagnosticperson analysisB.Personality and charisma.C.Emotional intelligence & job experience.Question 1 of 1010.0/ 10.0 PointsAn organization following effective HRD practices will have completed Phase I of the training and HRD process; what is phase one called?A.A needs assessment.B.A descriptive training summary.C.A baseline training score.D.HRD summary of training needsFeedback: Correct! Good job!Question 2 of 1010.0/ 10.0 PointsThe purpose of train-the-trainer programs is to?A.Provide the best employees possible for new technologies as they emerge.B.Ensure that training meets the needs assessment criteria.C.Provide the most cost effective training possible to the organization with the best return on investment.D.Provide subject matter experts (SMEs)with the necessary instructional knowledge and skills to design and implement a trainingprogram.Feedback: Correct! Good job!Question 3 of 1010.0/ 10.0 PointsWhich learning method according to the text requires active engagement and experience on the part of the learner?A.Active engagement learning.B.The Professional learning approach.C.The Experiential learning approach.D.The Rating system approach.Feedback: Correct! Good answer!Question 4 of 1010.0/ 10.0 PointsA popular training technique, role playing, is reportedly used by what percent of organizations?A.35%B.25%C.15%D.Less that 10%Feedback: Correct! Good answer!Question 5 of 1010.0/ 10.0 PointsOnce the needs assessment data has been collected, the focus now turns to designing an effective HRD program. The key activities involved in designing an HRD program are:A.collecting, analyzing, implementing the strategies needed for improvement.B.Planning, implementing, analyzing once the training concludes.C.Training, planning, implementing, and evaluating the programs and trainers.D.Setting objectives, selecting the trainer or vendor, developing a lesson plan, selecting program methods and techniques, preparing materials, and scheduling the program.Feedback: Correct! Good Job!Question 6 of 1010.0/ 10.0 PointsThe process of adjusting to a new organization is called?A.The adjustment or break-in period.B.The organizational socialization period.C.The worker integration period.D.The employee survey period.Feedback: Correct! Best answer!Question 7 of 1010.0/ 10.0 PointsAccording to the text, what does the term realistic job preview (RJP) mean?A.Explaining the most important positive aspects of the job or position.B.Explaining the bonus and compensation programs of a new position.C.Determining the needs of the worker and meeting those expectations.D.Providing recruits with complete informationabout a job and an organization.Feedback: Correct! Best answer!Question 8 of 1010.0/ 10.0 PointsHRD evaluation is defined as….A.An integrated approach to the development of processes and systems to improve performance and profits.B.The systematic collection of descriptive and judgmental information necessary to make effective training decisions related to the selection, adoption, value, and modification of various instructional activities.C.An empirical approach to learning the most from the organizational mission and incorporating the culture into the recruiting, selection, and training of older workers.D.An informational approach to learning and providing corrective actions designed to correct ineffective behavior and HRM modelsFeedback: Correct! Good answer!Question 9 of 1010.0/ 10.0 PointsThe most popular and influential framework for training evaluation is articulated by?A.KirkpatrickB.MaslowC.KnowlesD.EinsteinFeedback: Correct! Good job!Question 10 of 1010.0/ 10.0 PointsAccording to the text, Holton’s training and evaluation criteria contains:A.Four levels: Reaction, Learning, Job Behavior, and ResultsB.Six stages: Goal Setting, Program Design, Program Implementation, Immediate Outcomes, Intermediate or Usage Outcomes, and Impacts and WorthC.Four levels: Context, Input, Process, and ProductD.Five categories of variables and therelationships among them: Secondary Influences, Motivation Elements, Environmental Elements, Outcomes, Ability/Enabling ElementsFeedback: Correct! The Best Answer!WEEK 610.0/ 10.0 PointsAccording to the text, how many activities are typically associated with employee counseling programs?A.EightB.FiveC.TenD.SixFeedback: !Question 2 of 1010.0/ 10.0 PointsWhat are job-based programs operatingwithin a work organization for the purposes of identifying troubled employees,motivating them to resolve their troubles, and providing access to counseling ortreatment for those employees who need these services?A.Human Activities Programs (HAPS)B.Motivational Assistance Programs (MAPS)C.Employee Assistance Programs (EAPS)D.Supervisory Assiatance Programs (SAPS)Feedback: !Question 3 of 1010.0/ 10.0 Pointswhen did the Mental Health Parity Act of 1996 take effect?A.January 1, 1996B.January 1, 1997C.January 1, 1998D.January 1, 1999Feedback: !Question 4 of 1010.0/ 10.0 PointsAny activity, program, or opportunity initiated by an organization, which focuses on reducingthe presence of work-related stressors or on assisting individuals to minimize the negative outcomes of exposure to these stressors are defined as?A.Training Aptitude Programs (TAPS)B.Stress management programs or interventions (SMIs)C.Mental Aptitude Training Systems (MAPS)D.Employee Assistance Programs (EAPS)Feedback: !Question 5 of 1010.0/ 10.0 PointsWhat percentage of US adults suffer from hypertension?A.29%B.35%C.18%D.10%Feedback: !Question 6 of 1010.0/ 10.0 PointsWhat are the six issues that create challenges for HRD professionals?A.Pay and compensation programs, stress reduction programs, employee training, recruiting, selection, diversity programsB.Emerging technologies, the environment, economic pressures, location of the organization, employee training, recruitingC.Stress management, worker turnover, global recruiting efforts, new selection processes, health care benefits, and compensation programs.D.Increasing workforce diversity, competing in a global economy, eliminating the skillsgap, the need for lifelong learning, facilitating organizational learning, and addressingethical dilemmas.Feedback: ! Good work!Question 7 of 1010.0/ 10.0 PointsFrom the text, Greenhaus and Schein describe the term Career as several themes underlying different definitions of the term, including:A.The property of an occupation or organization.B.Advancement.C.Status of a profession.D.All of the above.Feedback: !Question 8 of 1010.0/ 10.0 PointsWhat term describes a deliberate process of (1) becoming aware of self, opportunities, constraints, choices, and consequences; (2) identifying career-related goals; and (3) programming work, education, and related developmental experiences to provide the direction, timing, and sequence of steps to attain a specific career goal?A.Career PlanningB.Career ProgressionC.Career EnhancementD.Career ChoiceFeedback: !Question 9 of 1010.0/ 10.0 PointsIn dicussing Eriksons Model of Adult Development. Erikson proposes that people progress through how many stages during the course of their life?A.Five stagesB.Eight stagesC.Ten stagesD.Seven stagesFeedback: !Question 10 of 100.0/ 10.0 PointsLevinson proposes that adult lives progress through how many seasons or eras during their lives?A.EightB.FiveC.NineD.FourFeedback: . See page 389 of the text.The four eras proposed by Levinson are pre-adulthood, early adulthood, middleadulthood, and late adulthood.QUIZ 110.0/ 10.0 PointsSecondary HRM functions include?A.Compensation & benefits, recruiting, & staffing.B.Selection, coaching, and benefits.Correct C.Organization/job design, research & information systems, performance management.Feedback: Correct! Great job!Question 2 of 1010.0/ 10.0 PointsTraining and development focus’ on changing orimproving….A….skills and skill sets of workers.Correct B….the knowledge, skills, and attitudes of individuals.C….the new technology training needed to get promoted.Feedback: Correct! Great job!Question 3 of 1010.0/ 10.0 PointsThe role of the HRD professional involved in an OD intervention is generally tofunction as a _________?A.teacher and good example.B.Mentor and teacher.Correct C.change agent.Feedback: Correct! Great job!Question 4 of 100.0/ 10.0 PointsWho has the primary responsibility for all HRD activities?Incorrect A.The owner of the organization.B.the department training manager.C.The Chief Learning Officer (CLO)Feedback: Incorrect. See page 18 from the text.Question 5 of 10External influences on employee behavior include….Correct A….the general state of the economy, the various governmental laws, regulations, and regulatory agencies.B….workers abilities, selection, and training.C….the variables between technology. training methods, and organizational location.Question 6 of 1010.0/ 10.0 PointsThe term Pygmalion effect is also known or referred to as?A.A transitional training approach in HRD.Correct B.A self fulfilling prophecy.C.Training presented in the same language for everyone.Question 7 of 100.0/ 10.0 PointsAccording to the text what is the cornerstone of learning theory?A.The concept of association.B.The concept of multiculturalism.Incorrect C.Pedagogical learning theory.Question 8 of 1010.0/ 10.0 PointsThe terms andragogy and pedagogy according to Knowles refer to what?A.Pedagogy referes to adult learning; while andragogy refers to child learning.B.Pedagogy referes to dog training; while andragogy refers to human learning.Correct C.Pedagogy referes to child learning; while andragogy refers to adult learning.Question 9 of 1010.0/ 10.0 PointsHow many principles does the text describe that can be used for the effective training and development of older adults?A.TenCorrect B.FiveC.6Feedback: Correct! Good job!Question 10 of 10According to the text an effective person analysis should consist of two components. What are they?Correct A.Summary person analysis and diagnosticperson analysisB.Personality and charisma.C.Emotional intelligence & job experience.
